Welcome to Shoppe & Souk Online Shopping Store !

Welcome to CMK Online Shopping Store !

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Return Policy

SHOPPE AND SOUK PRIVATE LIMITED 


RETURN, REFUND AND REPLACEMENT POLICY


What can I return?

You can return almost every item listed on shoppeandsouk.com that are within the return windows( i.e. 7 days from the date of delivery) except those that are explicitly identifies as not returnable on the product details page.

Items are only returnable if you have received them in a condition that is physically damaged, has missing parts or accessories, defective or different from its description on the product details page.


How to return items?

You can initiate return from your orders menu in your account section within the return period

you must follow the return guidelines

  1. Your address and the item that you wish to return must be eligible for return.

  2. You can not return any item under any circumstances after the return period is over.

  3. You have to return the product with all its accessories and original packing provided by the company.

  4. Once the return is received, you will be issued a refund to your original payment method.

For cash on delivery orders, refunds will be processed either to your bank account( NEFT)


Status of return.

You can view status of return from your order section of your account . After we receive the product the refund will be completed in 3-5 working days. In case of replacement new product will be dispatched with in 3-5 working days.


Refund policy.

The amount will be refund to your original payment method. For cash on delivery orders, refunds will be processed to your bank account provided by your under my account section. Refund will only be processed after inspection of product and everything seems to be legit and fit.

In case of delivery charges exempted due to order of more than one product worth less than 500 INR than the delivery cost of remaining item would be deducted from the refund amount. 

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